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NEW FEATURE ALERT! With the First-Time Customer Promo feature, you can create a special code made just for them. The process is simple and almost exactly identical to making your typical promo code. To learn how to do this for first-time customers and regular customers alike, read the simple guide below and you’ll be a promo wiz in no time.
Although our economy took a real hit during the pandemic, we have already been fighting to move on. Social commerce is a huge part of that. It has been a revolutionary part of our economic ecosystem. Social selling is what allowed countless Filipinos to adapt to the pandemic and the data can certainly back it up. iKala reports that online sales made on social media platforms soared by a record high of 129% in the first half last 2021. It is clear that social commerce has effectively democratized eCommerce and leveled the playing field for many aspiring entrepreneurs. In light of National Heroes Day, we wanted to write a little piece to thank all the modern-day heroes around us.
Request for a rider in just a few clicks with pandago, ChatGenie’s latest logistics partner! Integrating our latest shipping partner allows you to offer pandago delivery without having to make manual bookings or transfer to any other app to make a transaction. Learn how to activate pandago for orders and Automated Delivery here:
Our latest update now allows merchants like you to use the export and import feature to do batch updates for the Product Promo configuration and add product promos all at once. Your promos can be just as detailed as they would be if you set them up individually: indicate if your chosen discount type is absolute or percentage, what the absolute or percentage value would be, and which payment options they apply to.
Shopify Bundle update alert! You can now fetch shipping options (such as weight-based delivery and other third-party apps) directly from Shopify and offer them on your ChatGenie Mini App online store. To do this, just follow our easy mini guide below to activate this integration:
In addition to our list of payment options, Maya is now available for use on ChatGenie! With this integration, merchants can offer Maya and provide their own MID in the ChatGenie Payment Manager. To do this, follow these steps to activate Maya for your Mini App online store:
Aside from managing an agency, she also started The Kohi Klubhouse group on Facebook, and is part of Educreators of TikTok where she can help and share learnings to aspiring Filipino freelancers on bigger platforms. Her views on automating your work process lead us to a remarkable team up as Andrea and ChatGenie share the same thoughts on why you should learn how to automate.
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So, you’ve just signed up for ChatGenie and activated your Mini App. Great, so what’s next? While ChatGenie helps you reach your customers on Messenger, Instagram, Viber, and GCash, it’s up to you to make the experience as seamless and approachable as possible! Let's have a rundown of five easy post activation steps, shall we?
Here at ChatGenie, we make it a priority to ensure that merchants do as little work as possible on the backend so they can focus on more important aspects of online selling. One such example of how our team developers sought to make things easier for merchants is the Shopify Bundle. With this, existing Shopify store owners can instantly migrate their store content to start selling on ChatGenie stores inside Facebook Messenger, Instagram, Viber, and GCash.
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The ChatGenie Dashboard also lets you track all your transaction data across all your sales channels, from Facebook and Instagram to Viber and GCash! There are plenty of features for you to explore here. Let us walk you through the ChatGenie Dashboard with this detailed guide and let you know exactly how to use all our special features to truly maximize your ChatGenie Mini App online store!
With over 51 million GCash users as of October 2021, merchants on GLife have an instant captive market. What’s more, GCash runs campaigns all year round, providing merchants the opportunity to increase brand recognition and get complimentary benefits worth up to P200,000.More and more merchants are looking to set up shop on GLife. If you want to join in on the online selling fun as a ChatGenie-powered GLife merchant, look no further.
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A big misconception with ChatGenie is that it's just another chatbot. It’s true—they both have the word chat in their names but that’s where the similarity ends.If we were to examine their definitions, we’d see a stark difference. Chatbots are computer programs designed to simulate conversation with human users whereas ChatGenie is a multi-channel commerce platform. And while they both have uses for online sellers, you’d be hard-pressed to find a solution like ChatGenie that takes the hard work out of eCommerce. It’s the complete package!
Viber, one of the most popular messaging apps in the world, is only getting bigger. In 2021, it has even strengthened its presence in the country with a 33% rise in monthly active users last year. Viber group chats also remain popular with a whopping 110% increase. If you thought Viber was just for titas, you would be mistaken. Reports show that over half of Viber’s users consist of the younger demographic (from ages 25 to 34) at 40%. Social media has been consistently evolving, becoming powerhouse apps you can do nearly everything on! Viber is no different.
To make the delivery process more seamless, ChatGenie has teamed up with GrabExpress to make it possible to have deliveries arranged without having to leave the ChatGenie online store. With this integration, customers can choose GrabExpress as a shipping option and skip manual bookings entirely. Keep reading to find out more about GrabExpress for ChatGenie and how to make your next booking!
Instagram belongs to the list of the most popular social networks in the world. It’s a good thing ChatGenie has the tools to make your IG store a reality in just a few clicks! To learn the setup process and what you’ll need, check out the rest of this article.
Booking deliveries can get tedious. From searching for riders to manually inputting customer addresses, this task can take up a lot of your precious time. This is exactly why we’ve partnered with GrabExpress to let merchants like you make the whole process simpler for you and your customer. Say goodbye to manual booking and real-time tracking communication! With this handy integration, you can automate the whole process and leave the hard work to us. Keep reading to find out how GrabExpress for ChatGenie works and how you should activate this feature:
With many uses ranging from paying bills to buying load, investing money, making bank transfers, paying tuition and getting cash loans, it truly is a tech marvel. But for the purpose of this article, we will be focusing on the use of GCash for accepting payments and purchasing goods and services—perfect for business owners, online shoppers and foodies!
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Facebook is one of the logical starting points for an eCommerce retailer. With it, merchants can engage in social-first approaches like behind-the-scenes livestreams and live selling, which is a common practice in the Philippines. The expansion of Facebook Marketplace from peer-to-peer shopping to include merchant selling further reinforces the platform’s viability for online selling.
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PayMongo is one of the online payment gateways available on ChatGenie. The payment processing platform is relatively new, having only been introduced in 2019. And before you go on making any assumptions, it’s important to note that PayMongo is not an e-wallet.
The best way to make the most of food delivery app partnerships is to convert the customers you got from them into your own. This way your business can thrive without relying on a third-party delivery service and avoid having its profits sapped.
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Given the additional costs that come with food delivery app partnerships, it is only normal to think twice before jumping on the bandwagon. But that indecision should not be based off the fact that these platforms take away from one’s revenue because they are not actually meant to serve as primary revenue channels.
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