ChatGenie for every industry

Our group was born during the pandemic as a simple online market. Though our platform was digital thru FB and IG, our order processing were still manual and requires full attention to fulfill transactions. This led us to explore partnership with ChatGenie. The system is so practical, we were able to enhance our ordering system in FB messenger which is well known by our existing customers. Thanks to ChatGenie that gave us this advantage in the market. We’re looking forward for more features as the whole system has lots of potential especially on this digital era where being online is not anymore an option but rather a necessity for everyone.

The pandemic has resulted in customers needing access to a variety of products from the convenience and safety of their homes, and with ChatGenie, it enabled us to continue operations in spite of contact restrictions. ChatGenie has been really helpful for us to continue and even increase our market share amidst the pandemic. The application allows us to take orders efficiently and more organized. I also think that ChatGenie helped our loyal and new customers to order their favorite meats easily at the comfort and safety of their homes especially for rush deliveries since the credit card facility allows for instant checkout and dispatching of orders. The interface is also user friendly for the team and is able to collect data for sales planning.

It has helped us get orders in the middle of the night and early morning. For daytime, it has helped increase the basket size as customers tend to order more on the app.

ChatGenie has helped us a lot in reaching our customers especially after pandemic hit our physical business. It’s so easy to get into. When we saw the Youtube tutorials, it took us 24 to 48 hours to make it happen. Chat Genie allowed an easy ordering portal that is familiar and readily available to our customers. More importantly, ChatGenie Team always seeks to improve the features offered by the app. The service they provide their merchants is outstanding as always. Keep it up ChatGenie and more power to all of you.

As we all know, the pandemic had a huge effect on all of us. This being said, the support that ChatGenie gave us really helped in expanding our reach and helped us provide an easy and fast shopping experience for our customers. Currently we like the state we are at and ChatGenie helped us reach more clients as it is used through Facebook. We hope you help more establishments and our team appreciates what the app offers. We would also like to personally thank you guys for the support you have given us whenever we raise technical difficulties. It just shows that you are really dedicated in making the users and merchants have the best experience with the ChatGenie app.

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