What’s new in ChatGenie?

ChatGenie remains steadfast in its goal of enabling businesses of all sizes to sell seamlessly on the world’s biggest apps. We continue to enhance our solution by introducing new products and features for displaying products, encouraging purchases, and simplifying delivery, among others.

Maya Payment Option

Release Date
July 25, 2022

Product/Feature Description
ChatGenie merchants can now activate Maya as a payment option for their customers. Learn how you can enable this option through this article: Activating Maya as a Payment Option

Instagram Referral Link

Release Date
July 19, 2022

Product/Feature Description
ChatGenie merchants can now create referral links specifically for Instagram. Referral links will always trigger the Mini App online store “Show Now” or “Order Now” button.

Integrated Delivery Options for Shopify Bundle

Release Date
July 19, 2022

Product/Feature Description
Shopify merchants can now use both Shopify and ChatGenie (integrated and same-day delivery via GrabExpress and Lalamove) shipping options. Read up more about this update here.

Referral Manager on Shopify and Multi-store Bundles

Release Date
June 30, 2022

Product/Feature Description
Shopify and Multi-store merchants can now create trackable codes/links to monitor clicks and orders through the Referral Manager. To know more about how you can utilize this feature, visit our tutorial video here.

Lalamove Integration

Release Date
April 2022

Product/Feature Description
The Lalamove integration comes with a notification of booking confirmation, real-time tracking links, and a rebook button to deal with unresponsive riders.We’ve got your Lalamove concerns covered in this article.

Product Batch Upload

Release Date
April 2022

Product/Feature Description
ChatGenie Merchants with an extensive product catalog can simply upload their products coupled with details in the CMS through a csv file.

Digital Product Type

Release Date
March 2022

Product/Feature Description
Customers are now asked to input their barangay address in the order detail section. This greatly helps our Merchants since some couriers require this information.Shipping options are more thoroughly discussed in this short video.

Barangay Level Address Input

Release Date
February 2022

Product/Feature Description
Customers are now asked to input their barangay address in the order detail section. This greatly helps our Merchants since some couriers require this information.Shipping options are more thoroughly discussed in this short video.

Shopify Sync Order and Payment Status

Release Date
February 2022

Product/Feature Description
The syncing of order and payment status between ChatGenie and Shopify is now more seamless than ever. Once ChatGenie merchants update the status of an order in their order trackers, the changes will automatically be reflected in their Shopify accounts. .

Shopify API adjustments

Release Date
February 2022

Product/Feature Description
With the internal changes made by Shopfiy regarding their private apps, ChatGenie merchants are now required to update their Shopify credentials.

Update on Promo Codes

Release Date
February 2022

Product/Feature Description
ChatGenie Merchants are now able to create discount codes as either absolute or percentage types. The update also allows merchants to set a minimum amount for the eligibility of the discount codes.

Cancel Booking button for GrabExpress Completed Orders

Release Date
January 2022

Product/Feature Description
ChatGenie Merchants, who have orders coming in with Grab Express as a shipping option, can now mark the order as completed and cancel the booking for the rider. To gain a better understanding of this feature, read this comprehensive merchant guide on GrabExpress for ChatGenie.

Instagram Merchant Prompted Shop Now Button

Release Date
January 2022

Product/Feature Description
ChatGenie Merchants who activated their Instagram sales channel can now prompt the “Shop Now” button in between conversations. All that’s needed from merchants is to configure the activating trigger words in their respective dashboard.For a clearer step-by-step, check out this article.

Shopify Sync Button

Release Date
January 2022

Product/Feature Description
Seamlessly sync your product catalog from your Shopify account to be displayed in your Mini Apps whether it’s in Messenger, Viber, or GLife.

Do you have questions about our features? Or would you like to suggest a feature? Feel free to shoot as an email for either at [email protected]

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